Retail Information Management

Not only do retail establishments compete on price, but also on the availability of product, and the ability to deliver that product while maintaining a high level of quality and service—retail business process automation addresses all points of concern.

Streamline processes and increase the quality of customer service. Retail is a low margin high volume industry where managing operating expenses and increasing organizational efficiencies are critical to operational success. Retail organizations must stay focused on working with customers, completing sales orders and working with inventory and shipping to make sure to meet client demands. Retail sales order process generates a large paper trail and a lot of the information generated is critical to your business performance.

docassist on-demand provides a fully integrated suite of enterprise content management (ECM) tools that enables access to business critical documents and customer information to address client or vendor inquiries, verify transactions, quickly locate contracts and sales agreements and easily access any documentation required for reporting . Intelligent document search and retrieval tools ensure rapid customer response time and better customer service. With a single click, your back office will work quicker, smarter and more collaboratively.

Smart Workflow greatly increases organizational efficiency by automating document-driven processes like; Contracts management, Invoice approvals and return authorizations.

 Click to download a Content Management for Retail data sheet.

Our cloud content management solution allows retail estabishments to operate more efficiently and cost-effectively through:

• Automating and speeding up the ability to generate, route and approve sales contracts
• Providing quick and easy access to bills of lading
• Automating and speeing up the invoice approval process
• Providing quick and easy access to delivery refusal documentation