Content Management for Hospitality

Simplifying complex operations when your services are at stake. Cloud content management—discover smooth operations in complex, high-volume environments.

Centralized services and data, reduce operating expenses. Restaurants groups and other hospitality organizations are perpetually operating in business environments that are both highly competitive and require maximum efficiency – operating margins are slim and a slight variation in operating results impacts profits significantly.

Operating units are decentralized and require headquarter governance – many organizations have significant numbers of disparate stores and profit centers which require access to centralized shared services and data. These organizations are constantly searching for ways to deploy efficiency and automation technology that allows them to stay price competitive and improve customer delivery and service – while provisioning these investments quickly and easily.

docAssist enterprise content management (ECM) provides a centralized and integrated electronic document management solution that enables organizational employee users' access to all business critical operating content, documents and files. Intelligent document search and retrieval tools ensure rapid customer response time and more intimate customer service. With a single click, your multilocation stores and facilities will work more efficiently, effectively and collaboratively.

Multilocation facilities receive significant amounts of daily operating documents, including supplier invoices, receiving documents, and pre-employment applications and associated documents. Additionally, daily operating reports are generated at these locations, including daily POS reports and cash receipts information. Such documentation is typically either scanned and emailed, or packaged and couriered overnight to the centralized headquarters facility for processing, review, approval or and reconciliation, with no visibility to whether this information was ultimately received.

Imagine having a quick and easy way to fax, scan or email documents directly to a centralized folder for quick access and processing by a centralized headquarter resource. Utilize docAssist's Smart Workflow to initiate automated routing and approval of purchases, invoices, employment candidates and contracts, generating efficiencies throughout the organization in document-driven processes. docAssist's Workflow Dashboard will allow managers and supervisors to monitor the status of these processes from a singular point.

 Click to download a Content Management for Hospitality data sheet.

docAssist's on-demand fully integrated content, document and workflow management tools enable multilocation hospitality organizations to cost-effectively:

• Improve the efficiency and effectiveness of supplier invoice processing from one central location, thus reducing operating costs
• Automate the requisitioning and approval of supplier and purchase ordering, allowing for the management of procurement
• Allow for the centralized management of organizational policy and procedural information, thus insuring standardized practices and customer service delivery
• Reduce manual tasks and folder misplacement, allowing employees to operate more efficiently
• Automate the on-boarding and compliance of new employees
• Manager the terms and provisions of contract and unit franchise agreements
• Lower storage, office supply and mailing costs
• Help staff focus on key responsibilities instead of paper-related tasks
• Meet compliance measures like Sarbanes Oxley