Insurance

Applying Enterprise Content Management to Insurance Carrier Processes—enable your employees to make better decisions faster.

Automate processes, speed up transactions, and reduce paper. For Insurance organizations, managing customer policies, claims, financial data and correspondence is a time consuming and paper centric process. Insurance companies are required to automate daily tasks, reduce fixed costs and continue to provide excellent customer service to stay competitive.

docassist enterprise content management (ECM) provides an integrated electronic document management solution that enables access to business critical documents and customer information. Intelligent document search and retrieval tools ensure rapid customer response time and better customer service.

Imagine the impact of having a direct connection to the documents surrounding applicants, policyholders, claims, contracts, risk management all from an intuitive user-friendly interface. This means quicker policy and claims decisions, improved customer service and greatly increased organizational efficiency. docAssist Smart Workflow automates document-driven processes like; claims management, Policy administration, underwriting, human resources and accounts payable.

 Click to download a Content Management for Insurance data sheet.

 

Click a topic to learn more about these benefits of content managemement for insurance processes:

• Improving profitability by lowering expenses.
• Improving customer service and agent management.
• Standardizing underwriting and other processes.
• Increasing productivity with automated workflow

docAssist's on-demand fully integrated content, document and workflow management tools enable insurance companies to cost-effectively:

• Create faster processes that lead to improved hit ratios and lower LAE
• Enhance customer service through single-click document access
• Improve information sharing between remote agents and company HQ
• Reduce manual tasks and folder misplacement
• Lower storage, office supply and mailing costs
• Help staff focus on key responsibilities instead of paper-related tasks
• Compliance for Acord, HIPAA, AML, Sarbanes-Oxley, GBL and the eSign Act